Welcome to Victoria Road Surgery
Non-urgent advice: We’re Improving How You Access Care!
Based on your feedback, we’re moving to Total Triage from 8th September 2025
All requests for appointments, advice or admin will now be submitted through our website.
No more waiting on early morning calls! Submit your request online. Please give us as much detail as possible so we can advise you.
If you have special needs or language difficulties, our reception team is available to help complete the form for you so that we can provide the right support.
Watch our simple step-by-step guide: Total Triage Guide
NHS App workshops!
We are hosting NHS App workshops to help you register and get full access to your healthcare online!
Workshop Dates & Times:
- Thursday, 18th September 2025: 2:00pm – 6:00pm (drop-in anytime)
- Wednesday, 24th September 2025: 1:00pm – 3:00pm (drop-in anytime)
What to Bring:
- Valid photo ID (passport, driving license, or other official ID)
- Proof of address if requested (utility bill, bank statement, NHS letter)
- Your smartphone or tablet (iOS or Android) with internet access
What We’ll Do:
- Help you download and set up the NHS App
- Guide you through identity verification and registration
- Show you how to access key features like booking appointments, ordering repeat prescriptions, and viewing test results
- Provide hands-on support and answer any questions
This is a great opportunity to get started with the NHS App and manage your healthcare conveniently online. Bring your ID and device, and we’ll guide you every step of the way!
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.