Victoria Road Surgery – Birmingham - 21 Victoria Road, Acocks Green, Birmingham, B27 7XZ

⚠️ Important Patient Notice

Resident doctors, formerly known as junior doctors, will be taking part in a five day strike from 17 December. This industrial action will have an impact across the NHS and may affect services at the surgery.

We kindly ask patients to be considerate and respectful towards NHS staff, who are continuing to work under significant pressure during this period. Please help us by using NHS services appropriately, attending appointments only when necessary, and considering alternative options such as NHS 111 or self care where suitable.

Thank you for your understanding and support as we work hard to continue providing safe care for our patients.

🎄 Festive Period Opening Hours 🎄

Please be aware that the GP surgery will be closed on the following bank holidays:

Thursday 25 December 2025 🎅
Friday 26 December 2025
Thursday 1 January 2026

If you need medical help while the surgery is closed, please call the GP surgery as normal. Your call will be automatically transferred to Badger, who will assess your symptoms and advise you on the best next steps.

If you have a life threatening emergency, please call 999 immediately.

We wish you a happy, healthy festive season and a very happy New Year. Thank you for your continued understanding and support.

Welcome to Victoria Road Surgery

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Non-urgent advice: We’re Improving How You Access Care!

Based on your feedback, we’re moving to Total Triage from 8th September 2025

All requests for appointments, advice or admin will now be submitted through our website.

No more waiting on early morning calls! Submit your request online. Please give us as much detail as possible so we can advise you.

If you have special needs or language difficulties, our reception team is available to help complete the form for you so that we can provide the right support.

Watch our simple step-by-step guide: Total Triage Guide

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

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NHS England » You and your general practice

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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Registration for BH4L c/o Better Pathways: Positive about Mental Health

25th February 2025

Our program is open to individuals aged 18 and above who are residents of Birmingham. We are conveniently located at: […]

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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