How to provide feedback or complain?

We always try to give a good service but sometimes things go wrong. You can help us make changes by telling us about what is wrong and how you would like us to put it right.

You may want to complain about:

  • A service
  • Any action, attitude or behaviour of a member of staff which has affected you or someone close to you

Please get in touch with Julie Wallis, the Practice Manager, if you need help or support in using our procedure, or if you need the information in another format.

Patient Complaints Procedure

Complaint Form

Patient Complaint Form- Third Party Consent

Patient Advice and Liaison Service

https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/